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Frequently asked Questions

Locks fitted by Swale locks

If you are on this page to know the top locksmith FAQs (Frequently Asked Questions), you probably either have a problem with a lock or a key, or you are looking for better security options for a home or business property. Whatever you need, if it is to do with locks and security, we can help and advice you on the best options.

Here are answers to some of our top locksmith FAQs

How can I get help if I am having problems with a damaged lock or a missing key?

Getting help is easy! You can call us, using the phone number the main page, or you can text us or WhatsApp us with your enquiry. Either way, we will offer you help as quickly as we can.

I need help now – how long will I have to wait for a locksmith to arrive?

We are available, day or night, to help you out. Once you contact us, we will come straight out because we prioritise emergencies. This means that in many instances, the nearer we are to you, the quicker we can get to you.

Will the locksmith damage my lock or door when opening it?

Damage only occurs as a last resort. In most instances, our skilled locksmith can free and open the door without needing to damage either door or the mechanism.

Why should I get a locksmith instead of replacing my lock?

You could buy a lock from a DIY shop and fit it yourself, but this could be risky. If you don’t have experience, you could end up damaging it and having to replace it again, or worse, leaving your home vulnerable to a break-in. We provide a quick, cost-effective and secure alternative.

How much will it cost?

The cost will depend on what is needed, and whether we need to replace parts or locks. We are happy to give you a quote before we start work.

Do you only do house locks?

As well as house locks, we can help with cars, vans, garages, in fact almost anything that has a lock on it.

Do all locksmiths provide the same service?

There are many locksmiths, but not all are experts. Some will break them as a first option, then charge to replace them. We are members of the Master Locksmiths Association.

How will I know that the person who turns up is a Genuine locksmith?

We wear a uniform and we have a sign written Van.

Do I have to wait until the lock is broken before getting it fixed?

If you think a lock is damaged, we can fix or replace it before you find yourself locked out and stuck. You can bet the lock will fail at the most obscure or inconvenient time like a cold wet winters night leaving unable to get in.

Although these were our top ten locksmith FAQs, you might have other questions that we have not answered here. If that is the case, then we are ready to provide all the locksmith help that you require. Why not contact us directly, either by phone or by using the online link on our website? Whether you want locksmith hints & tips, a quote for our services, or a helpful locksmith guide to improving your security, get in touch with us today.

Owner Peter
Swale locks van
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